ERA 835 Payment Application

Message Explanations

Payments and Adjustments were not applied because the charge identifier could not be found in the 835 document.
Medisoft has a unique identifier, when claims are sent we send that identifier, its supposed to come back in the 835. It doesn't always come back. Our program won't apply the payment/adjustment if it isn't present in the file. Most secondary claims won't have it because they were filed by paper or were cross over business. Sometimes it is missing because the claim was reversed previously or the claim was adjudicated outside the normal channel or reviewed by a person and re-entered in to the adjudication system.